The true colours of an organization’s support structure only shine through when things go wrong, and the unexpected can and does happen. When you call us, you are either dealing directly with the people that ‘wrote the code’ or someone how has the ability to break down the barriers that stop issues being resolved quickly.

We take ownership of issues and “work the problem” until its resolved.

Support is just a phone call or click away at our dedicated support site.

To contact support call us on 02 6299 8332 or click here to connect to our dedicated support site


Remote support and Meeting software

FileDescriptionFile size
Teamviewer AssistUse this option when getting support from Preemptive
2 MB
Teamviewer Host SetupUse this software to provide Preemptive with long term access to your server
8 MB
Teamviewer Meeting (Windows)Use this software when joining an online meeting hosted by Preemptive (Windows)
6 MB
Teamviewer Meeting (Mac)Use this software when joining an online meeting hosted by Preemptive (Mac)
13 MB